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Hit Optimole's visit limit? What happens next

On Optimole's free plan, optimized delivery can stop. Paid plans upgrade automatically. Here is what their docs say and how to recover images.

By 3 min read

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A site owner looking at an image bill that grew beyond the expected amount
The limit email or charge arrived. Start with what Optimole says happens to the plan and the original images.
On this page
  1. What happens when you reach the limit
  2. Why images can go blank
  3. How Optimole counts visits
  4. Three options
  5. If you used Image Offloading, roll back first
  6. Questions

Optimole treats its visit limit in two ways. On the free plan, optimized delivery can be permanently deactivated. On a paid plan, the subscription moves up automatically.

Those are Optimole's rules, not our interpretation. The recovery steps matter most if Image Offloading moved the originals away from your server.

What happens when you reach the limit

On the free plan, Optimole sends an email and gives you a few days to upgrade. If you do not, its official limit documentation says the original images return and optimized delivery is permanently deactivated for the account.

Paid plans do not stop delivery. They move to the next tier automatically:

Automatic quota upgrades for premium plans cannot be disabled. This is by design — it ensures your optimized images remain available without interruption when your site traffic exceeds your current plan limit.

The upgrade is billed separately through FastSpring and prorated for the days left in the cycle. That can look like a duplicate charge after renewal. Check the plan tier in the Optimole dashboard first.

Why images can go blank

After a limit event or deactivation, there are two documented places to look.

  1. The originals are only in Optimole Cloud. Image Offloading can move them away from your server. Reactivate the plugin and transfer them back before deactivating again.
  2. A cache still contains Optimole URLs. The deactivation guide says to clear the WordPress cache plugin, page-builder cache, host cache, CDN cache, and browser cache.

How Optimole counts visits

Optimole counts a unique user once per day, whether that person opens one page or twenty. Its counting documentation notes one exception: a large burst of requests from the same source, such as a scraper, can add more than one visit.

The total will not match Google Analytics because the tools measure traffic differently. The Optimole chart also defaults to the last 30 days, not the billing cycle. Use Current Billing Month to check quota use.

Three options

PlanVisit ceiling/moPrice
Starter48,000$22.90/mo
Business120,000$47.00/mo
Flexible300,000$109.00/mo
  1. Move up a tier. This fits when the traffic increase is permanent and the price works. The current tiers are on Optimole's pricing page.
  2. Remove unwanted counted traffic. If bots explain part of the count, Optimole's visit documentation shows how to identify crawler requests in logs.
  3. Choose a different meter. If visits keep growing, compare what each service charges for. Our Optimole alternatives page puts five billing units side by side. NimboCDN is ours, so keep that bias in view: it costs $9.90 a month and does not count visits or bandwidth.

If you used Image Offloading, roll back first

Do not deactivate first. If the originals only exist in Optimole Cloud, that order can leave broken image URLs. Optimole's transfer guide gives this sequence:

  1. Keep the plugin active and the API key connected. Confirm the domain is still under Allowed Domains.
  2. Open Optimole → Settings → Image Storage. Choose “Optimole Cloud and your website,” then Transfer back from Optimole.
  3. Wait for the transfer to finish. Deactivate only after the originals are back.

You can also request a ZIP export of the library from the Optimole dashboard.

NimboCDN takes a different approach: the original files never move. Install the connector with no account and no credit card. The home page starts shipping lighter right away. Deactivate it and the original image addresses return at once.

Questions

Does Optimole delete the originals when the free limit is reached?

That is not what its documentation says. It says the originals are returned and optimized delivery is permanently deactivated. If Image Offloading moved the originals to Optimole Cloud, transfer them back before deactivating the plugin.

Can automatic paid-plan upgrades be disabled?

No. Optimole's documentation says automatic quota upgrades cannot be disabled. When a paid plan exceeds its quota, the subscription moves to the next tier and a separate prorated charge is processed.

Why does the visit count differ from Google Analytics?

The tools count different events. Optimole counts a unique user once per day based on image requests, with an exception for large request bursts from the same source. Use Current Billing Month in Optimole to compare the count with your quota.

Sources

Official sources cited on this page. Our own measurements state their sample and method in the text.

  1. If you do not upgrade, Optimole will return your original images and permanently deactivate your account's optimized image delivery.docs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  2. Optimole will notify you by email and will automatically upgrade your subscription to the next plan tier.docs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  3. Automatic quota upgrades for premium plans cannot be disabled. This is by designdocs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  4. FastSpring calculates a prorated amount based on the remaining days in your billing cycle.docs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  5. two legitimate charges in the same billing cycle can look like a duplicate or erroneous payment when they are notdocs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  6. Your images were offloaded to Optimole Cloud only, so the originals are no longer available on your server.docs.optimole.com/article/1008-what-happens-if-i-exceed-plan-limits, accessed August 31, 2026.
  7. Each visitor is counted as a unique daily user, regardless of their actions or return frequency within 24 hours.optimole.com/pricing, accessed August 31, 2026.
  8. an unusually large number of image requests from the same source in a short time can add more than one visitdocs.optimole.com/article/1134-how-optimole-counts-the-number-of-visitors, accessed August 31, 2026.
  9. the two tools measure traffic differentlydocs.optimole.com/article/1134-how-optimole-counts-the-number-of-visitors, accessed August 31, 2026.
  10. switch to Current Billing Month to check your quota usagedocs.optimole.com/article/1134-how-optimole-counts-the-number-of-visitors, accessed August 31, 2026.
  11. Starter $22.90/month · 48,000 visits/month · Business $47.00/month · 120,000 · Flexible $109.00/month · 300,000optimole.com/pricing, observed in the browser by JJ Nieva, August 31, 2026.
  12. the image URLs will be reverted to the original URLs, and the images will serve from your own serverdocs.optimole.com/wordpress-plugin/what-happens-when-you-deactivate-optimole, accessed August 31, 2026.
  13. purge all cache layers that might still store Optimole URLsdocs.optimole.com/wordpress-plugin/what-happens-when-you-deactivate-optimole, accessed August 31, 2026.
  14. Select the “Optimole Cloud and your website” option to restore the images back to your site from Optimole Cloud.docs.optimole.com/wordpress-plugin/transfer-your-images-back-from-optimole-cloud, accessed August 31, 2026.
  15. you can request a zip export of all the imagesdocs.optimole.com/wordpress-plugin/transfer-your-images-back-from-optimole-cloud, accessed August 31, 2026.
  16. You need to keep your website URL whitelisted to rollback the images.docs.optimole.com/wordpress-plugin/what-happens-when-you-deactivate-optimole, accessed August 31, 2026.
  17. When the quota is exhausted, the plugin will simply serve the original images from your server, without compression or resizing, until the quota resets.wordpress.org/plugins/shortpixel-adaptive-images, accessed August 31, 2026.

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